Plone CMS Support Retainers
Reliable monthly support packages for organizations that depend on Plone CMS and Zope framework for continuous maintenance, improvement, and dedicated development.
Is Your Plone CMS Installation in Good Hands?
Limiting risks
Whether you’re running Plone 4 or Plone 6, our monthly retainer plans give you ongoing access to experienced developers who know the platform inside and out. We support everything from security patches and upgrades to custom development and DevOps tasks — all on a predictable monthly schedule.
What Makes Our Retainers Different?
We don’t limit the type of work you can request. Within your chosen monthly hours, we handle anything Plone-related — bug fixes, backend features, frontend styling, performance optimization, CI/CD improvements, content migrations, and more. If it’s part of your Plone site, we cover it.
Tailored Support That Scales With You
Choose from 20, 40, or 80 hours per month depending on your needs. Smaller plans are perfect for ongoing maintenance and updates. Larger plans support active development, complex customizations, and DevOps automation.
How It Works
Step 1. Request Your Retainer
Request monthly retainer by clicking the button below. We’ll reach out right away to confirm the next steps.
Step 2. Get Onboarded
We onboard your Plone CMS project into our infrastructure and assign your dedicated development team and project manager. Communication happens in Slack. Tasks are tracked in Redmine. We’ll work with your existing Git repository — or help you migrate to ours if needed.
Step 3. Submit Tasks & Enjoy Results
You send your first tasks, and we begin work immediately. Your first results will be delivered within 48 hours of onboarding. From there, we work continuously based on your priorities and remaining hours.
Trusted by Clients
Why Teams Love Our Plone CMS Retainers:
No Hiring Overhead
Skip the time, cost, and complexity of recruiting in-house developers. Our team plugs right into your workflow with zero onboarding friction.
Predictable Monthly Billing
Know exactly what you’re paying every month — no hourly surprises, no unpredictable invoices. Just clear, consistent pricing that makes budgeting easy.
Deep Plone Expertises
We’re not just users — we’re contributors. From tricky migrations to advanced scaling and integrations, our team knows Plone inside and out.
Proven Track Record
We’re trusted by public institutions, NGOs, and global enterprises who rely on Plone for critical operations — and rely on us to keep it running smoothly.
What’s Included
Full-Stack Plone Development
From backend features to frontend theming, we handle everything Plone-related — new features, custom add-ons, UI/UX tweaks, and complex logic.
Upgrades & Migrations
We upgrade your site to the latest Plone version, migrate content, and modernize legacy setups to Plone 6 and Volto.
DevOps & Hosting Support
Get help with CI/CD pipelines, server configuration, performance tuning, and deployments — whether you host on-prem or in the cloud.
Security & Maintenance
We apply patches, monitor performance, fix bugs, and proactively secure your CMS so it stays reliable and compliant.
Monthly Retainer Packages
Starter
20 hours / month- Guaranteed Support Hours
- Critical issues Turnaround Time in less than 1 Working Day
- Non-critical issues Turnaround Time in less than 5 Working Days
- Daily Production Backups
- Up to 20 support hours per month included
- Any kind of task & request from minor fix, devops, security updates to theme and custom addon development
Soft
40 hours / month- All in Starter Package, plus:
- Errors & Performance Monitoring
- Non-critical issues Turnaround Time in less than 3 Working Days
- Up to 40 support hours per month included
Performance
80 hours / month- All in Starter & Soft Packages, plus:
- Custom-tailored Technical and BIZ insights
- Monthly 1:1 consultation with CEO & CTO
- Non-critical issues Turnaround Time in less than 1 Working Day
- Up to 80 support hours per month included
You Are In Good Company
Other Technology We Also Use
React
Angular
Backbone.js
Javascript
Django
Python
RabbitMQ/Celery
Postgresql
Docker
Ubuntu
Linux
CentOS
Our Plone CMS Team
Our Plone CMS team includes core contributors to the framework itself — developers who’ve shaped Plone since version 2.0 and continue to push it forward. With dozens of active projects and years of conference talks, migrations, and large-scale deployments under our belt, you’re in expert hands.
Contact Us
Kate Pakhomova
Sales Partner, SoftFormance
Book a meeting with our expert to discuss your Plone CMS installation and get started with a monthly support retainer.
FAQ
1. What kind of tasks can I request under the support retainer?
Anything related to your Python/Django — from bug fixes, performance tuning, and UI improvements to full new features, DevOps help, or even upgrading to latest Python/Django versions. If it touches your Django backend, we can handle it. Apply For Django Retainer with our experts to discuss your project.
2. What happens if I don’t use all my hours in a given month?
Unused hours roll over to the next month — one time. This gives you flexibility without pressure to use every hour right away.
3. How do we communicate and submit tasks?
We use Slack for day-to-day communication and Redmine for task tracking. You can also email us or use your own system if preferred — we’re flexible.
4. How fast do you start working after I sign up?
We typically complete onboarding and kick off your first tasks within 48 hours. You’ll meet your dedicated team, get access to your Slack workspace, and we’ll begin immediately
5. Can I upgrade or downgrade my plan later?
Yes, our plans are flexible. You can adjust your monthly hours every quarter based on your evolving needs — no long-term commitments.